Shift Leader — Lead Teams & Delight Guests

Fresh Dining Concepts; Akron (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Key holder duties

Flexible schedule

Free meals on shift

Employee discounts

Training & development

Free uniforms

Health insurance

Life insurance

401(k)

Job summary

Auntie Anne’s in Akron, OH is seeking a Shift Manager to lead the team during each shift, ensuring top-notch quality, service, cleanliness, and safety. You’ll motivate staff, resolve guest concerns, and manage shift tasks with confidence.

Ideal candidates have 3–6 months of supervisory experience, 18+, and a background in food service or retail. TB clearance and a 30-day food handler certification window may apply. Position offers hourly pay and opportunities for growth.

Qualifications

• 3–6 months of first-line supervisory experience.
• Must be 18 years or older.
• Flexible availability including weeknights, weekends, holidays.
• TB clearance required (if applicable by location).
• 0–1 year of food service or retail experience.
• Food handler certification (within 30 days).
• High school diploma or equivalent.

Responsibilities

• Lead the team and serve as the shift leader.
• Maintain standards for quality, service, cleanliness, and safety.
• Motivate and coach team members to deliver great guest experiences.
• Handle challenges and guest concerns confidently.
• Assist with cash handling and POS operations as needed.

Skills

Supervisory experience

Customer service

Cash handling

Basic math

POS systems

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Auntie Anne’s in Akron, OH is seeking a Shift Manager to lead the team during each shift, ensuring top-notch quality, service, cleanliness, and safety. You’ll motivate staff, resolve guest concerns, and manage shift tasks with confidence.

Ideal candidates have 3–6 months of supervisory experience, 18+, and a background in food service or retail. TB clearance and a 30-day food handler certification window may apply. Position offers hourly pay and opportunities for growth.