Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Akron (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A local restaurant chain is seeking a Shift Supervisor in Akron, Ohio. The role includes supervising team members, ensuring high standards of customer service, and maintaining compliance with operational procedures. The ideal candidate must be at least 16 years old, with experience leading teams and a commitment to health and safety protocols. This position offers an opportunity to foster a positive work environment and engage actively with customers.

Qualifications

• Must be 16 years of age or older.
• Experience in a supervisory role is preferred.

Responsibilities

• Supervise team member activities to ensure standards are met.
• Respond to customer service complaints and resolve issues.
• Ensure compliance with operational procedures and policies.
• Monitor health and safety protocols during shifts.

Skills

People management

Customer service

Operational efficiency

Health and safety compliance

Job description

A local restaurant chain is seeking a Shift Supervisor in Akron, Ohio. The role includes supervising team members, ensuring high standards of customer service, and maintaining compliance with operational procedures. The ideal candidate must be at least 16 years old, with experience leading teams and a commitment to health and safety protocols. This position offers an opportunity to foster a positive work environment and engage actively with customers.