Shift Leader - Lead Team, Serve Guests, Flexible Hours

Dunkin' Donuts; River Falls (AL); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Dunkin' Donuts in Alabama is seeking a Shift Leader to guide the team during your shift, lead by example, and deliver top-tier guest service in a fast-paced Dunkin’ environment.

You’ll help keep operations smooth, train crew, and ensure cleanliness and safety while upholding brand standards. Eligible to work in the U.S. and 18+ years old, with flexibility for early mornings, weekends, and holidays.

Qualifications

• Leadership experience in food service or retail.
• Ability to communicate effectively with team and guests.
• Must be 18 years of age and eligible to work in the U.S.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly—prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding Food Safety, Brand, and Network standards.
• Step in for the manager when needed, helping make key decisions.

Skills

Leadership

Guest service

Communication

Multitasking

English proficiency

Job description

Dunkin' Donuts in Alabama is seeking a Shift Leader to guide the team during your shift, lead by example, and deliver top-tier guest service in a fast-paced Dunkin’ environment.

You’ll help keep operations smooth, train crew, and ensure cleanliness and safety while upholding brand standards. Eligible to work in the U.S. and 18+ years old, with flexibility for early mornings, weekends, and holidays.