Shift Leader - Inspire Service & Smooth Operations

Ontario Trillium Foundation; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hourly pay + tips

Flexible scheduling

Training and development

Tuition discount

Employee discounts

Career growth opportunities

Job summary

Dunkin' is hiring a Shift Leader in Birmingham, AL. You will be the go-to person on your shift, guiding the team to deliver excellent guest service while keeping operations running smoothly.

This role involves training crew members, managing inventory, handling cash, and upholding food safety and brand standards. Ideal candidates bring experience in food service or retail, a positive attitude, and strong communication.

Qualifications

• Experience in food service or retail; leadership experience is a plus.
• Positive attitude and strong communication skills.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including early mornings, weekends and holidays.

Responsibilities

• Lead by example and support the team in delivering guest service.
• Keep operations running smoothly including food prep and inventory management.
• Train and coach crew members to perform at their best.
• Ensure store cleanliness, safety, and brand standards are upheld.
• Step in for the manager when needed and help with key decisions.

Job description

Dunkin' is hiring a Shift Leader in Birmingham, AL. You will be the go-to person on your shift, guiding the team to deliver excellent guest service while keeping operations running smoothly.

This role involves training crew members, managing inventory, handling cash, and upholding food safety and brand standards. Ideal candidates bring experience in food service or retail, a positive attitude, and strong communication.