Shift Leader — Lead Team, Elevate Guests | Flexible Schedule

ZAX Zax LLC; Virginia (MN); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Free meals on shift

Flexible schedule

Early access to pay

Opportunities to advance

401(k) with employer match

Medical, dental, and vision insurance

Disability insurance

Employer-paid life insurance

Employee referral program

Job summary

Zax LLC is hiring a Shift Leader to manage product, process, and people during each shift. You will supervise tasks, handle guest concerns, and ensure equipment runs smoothly while training and coaching staff to standards.

You’ll lead by example, set shift goals, and maintain safety and operational guidelines. This role supports growth with flexible hours and opportunities to advance within the Zaxby’s system.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Part‑time: Available to work 9 to 28 hours per week
• Full‑time: Available to work 32 to 40 hours per week
• Successful completion of background check.
• Demonstrates leadership qualities and ability to interact cooperatively with others.
• Follows company standards and local laws with regards to employee time punches.
• Strong interpersonal and verbal communication skills.
• Technological savvy; knowledge of required company software and tools.
• Strong problem‑solving skills.
• Ability to multi‑task and manage time effectively.
• Conflict resolution skills.
• Leadership experience preferred.

Responsibilities

• Complete all training requirements including: Shift Leader Development Plan and Food Safety Certification.
• Create a culture of high-performance and train and coach team members to meet company standards.
• Mentor, coach, and develop team members and communicate performance concerns to the GM.
• Prioritize guest and team member experience and resolve complaints in a friendly manner.
• Maintain a positive culture and team morale through recognition and leading by example.
• Communicate shift goals and motivate team members to meet goals and perform.

Skills

Leadership

Team coaching

Customer service

Communication

Time management

Food safety

Tools

POS system

Job description

Zax LLC is hiring a Shift Leader to manage product, process, and people during each shift. You will supervise tasks, handle guest concerns, and ensure equipment runs smoothly while training and coaching staff to standards.

You’ll lead by example, set shift goals, and maintain safety and operational guidelines. This role supports growth with flexible hours and opportunities to advance within the Zaxby’s system.