Shift Leader: Elevate Team & Guests (Flexible Schedule)

ZAX Zax LLC; Village of Northport (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Free meals on shift

Benefits program

401(k) with employer match

Advancement opportunities

Job summary

Zax LLC is hiring a Shift Leader to manage shift operations, coach team members, and ensure guest satisfaction. You will oversee tasks, address issues, and uphold safety and quality standards throughout each shift.

The role requires leadership, strong communication, and the ability to multi-task in a fast-paced restaurant environment. Flexible scheduling and a commitment to service excellence are essential for success.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Part‑time: 9 to 28 hours per week; Full‑time: 32 to 40 hours per week.
• Successful completion of background check.
• Demonstrates leadership qualities and organizational skills.
• Follows company standards and local laws for time punches.
• Strong interpersonal and verbal communication skills.

Responsibilities

• Oversee shift operations and guest experience.
• Train and coach team members to meet standards.
• Address guest concerns with a solutions mindset.
• Maintain clean, safe, and compliant work environment.
• Communicate shift goals and delegate tasks to the team.
• Ensure opening/closing duties are completed and documented.

Skills

Leadership

Training & coaching

Guest service mindset

Communication

Multi-tasking

Problem solving

Time management

Tools

POS software

Job description

Zax LLC is hiring a Shift Leader to manage shift operations, coach team members, and ensure guest satisfaction. You will oversee tasks, address issues, and uphold safety and quality standards throughout each shift.

The role requires leadership, strong communication, and the ability to multi-task in a fast-paced restaurant environment. Flexible scheduling and a commitment to service excellence are essential for success.