Shift Leader — Lead Team, Elevate Guest Experience

8940 Caribou North Canton; North Canton (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive wages

Free meal & drink per shift

Merchandise discount 30%

Free coffee weekly

Paid vacation after 6 months

Medical benefits & 401K

Job summary

Caribou Coffee in North Canton, OH is seeking a Shift Manager to lead daily store operations, coach team members, and ensure quality guest experiences. You will manage shift execution, training, and communication while upholding SOPs and brand standards.

We offer flexible scheduling with full-time and part-time roles, competitive wages, and benefits for eligible employees. Join our growing team and contribute to a positive community impact.

Qualifications

• Must be at least 18 years old.
• Must be able to pass a background check.
• Ability to work in a fast-paced environment.
• Ability to work 15-40 hours per week.
• Some holidays & weekends are required.
• Restaurant or retail supervisory experience is preferred.

Responsibilities

• Demonstrates the DOING of Team Member with ease, enthusiasm and excellence.
• Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen.
• Thinks strategically about maximizing product sales and waste management.
• Demonstrates total store vision to take ownership of the look and feel of the store.
• Knowledgeable about the deployment for the day, and the roles and responsibilities associated.
• Consistently leverages effective communication on the floor during the shift.
• Sees the needs of the team and guest and addresses situations before they become problematic.
• Takes ownership for the current and upcoming shifts, and ensures SOP and quality standards are followed.

Skills

Supervisory experience

Job description

Caribou Coffee in North Canton, OH is seeking a Shift Manager to lead daily store operations, coach team members, and ensure quality guest experiences. You will manage shift execution, training, and communication while upholding SOPs and brand standards.

We offer flexible scheduling with full-time and part-time roles, competitive wages, and benefits for eligible employees. Join our growing team and contribute to a positive community impact.