Shift Leader: Lead a High-Energy Coffee Team

Caribou Coffee; Forest Lake (MN); On-site; USD 18,000 - 29,000; Full time

Job summary

Caribou Coffee in Columbus, Minnesota is seeking a Shift Leader to oversee store operations in partnership with the GM/Asst GM, ensuring goals, product quality, cleanliness, and guest connections during each shift. You will train team members on responsibilities, product knowledge and promotions, coach on the floor, and manage administrative tasks such as deposits, inventory and orders.

The role emphasizes living Caribou values, ownership of the shift, and developing a diverse, high-performing

Qualifications

• Minimum 1 year in leadership, restaurant, retail or customer service.
• Willing to work mornings/evenings/holidays/weekends.
• Must be 18 years or older.

Responsibilities

• Lead store shifts with focus on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed.
• Coach and develop team members on the floor.
• Assist with store operations and administrative tasks as assigned.
• Maintain brand standards and curb waste.

Skills

Leadership experience

Customer service

Flexible schedule

Education

High school diploma or GED

Job description

Caribou Coffee in Columbus, Minnesota is seeking a Shift Leader to oversee store operations in partnership with the GM/Asst GM, ensuring goals, product quality, cleanliness, and guest connections during each shift. You will train team members on responsibilities, product knowledge and promotions, coach on the floor, and manage administrative tasks such as deposits, inventory and orders.

The role emphasizes living Caribou values, ownership of the shift, and developing a diverse, high-performing