Coffee Shop Shift Lead: Customer-Focused Leader on Duty

Motley 7 Brew Llc; North Canton (OH); On-site; USD 12,501 - 17,805; Part time

Job summary

Motley 7 Brew Llc in North Canton, OH is seeking a Shift Lead to manage daily operations, support team members, and ensure exceptional customer service. This role involves leading the crew on shift, communicating operational updates, and maintaining quality standards during service.

The ideal candidate will have prior management experience, the ability to work flexible hours, and a commitment to creating a positive customer experience. Strong product knowledge and a proactive work ethic are essential for success in this dynamic coffee shop environment.

Qualifications

• Ability to work a flexible schedule, including early mornings and late nights.
• Previous management or leadership experience preferred.
• Can work outside for prolonged periods in varying weather conditions.

Responsibilities

• Manage the operations of the shift and the on-shift crew.
• Communicate with the stand management team about personnel and operations.
• Ensure drink quality and customer interaction maintains a high standard.

Skills

Flexible schedule

Leadership experience

Customer interaction

Ability to lift 50 pounds

Knowledge of recipes

Job description

Motley 7 Brew Llc in North Canton, OH is seeking a Shift Lead to manage daily operations, support team members, and ensure exceptional customer service. This role involves leading the crew on shift, communicating operational updates, and maintaining quality standards during service.

The ideal candidate will have prior management experience, the ability to work flexible hours, and a commitment to creating a positive customer experience. Strong product knowledge and a proactive work ethic are essential for success in this dynamic coffee shop environment.