Shift Leader - Lead Team, Deliver Excellent Subs

Jersey Mike's Colchester; Colchester (CT); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Jersey Mike's Subs in Colchester, CT is seeking a Shift Leader to support the management team in daily operations. Responsibilities include coaching staff, ensuring high-quality food, and delivering an exceptional Jersey Mike’s guest experience.

You will handle cash, follow training programs, and help develop team members while maintaining cleanliness and adherence to policies. This role requires 18+, reliable transportation, and a focus on urgency and teamwork.

Qualifications

• Education: High school diploma or equivalent.
• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Deliver the Jersey Mike’s experience.
• Cash handling.
• Follow the Learning Management System Training Program.
• Develop others for career growth.
• Enforce policies and procedures.
• Participate in local and national marketing initiatives.
• Build sales.
• Maintain cleanliness and proper sanitation practices.
• Be certified in all four positions of the restaurant.
• Demonstrate effective communication.
• Keep a sense of urgency.

Skills

Customer service

Leadership

Communication

Multitasking

Food safety

Education

High school diploma

Serve Safe Certification

Job description

Jersey Mike's Subs in Colchester, CT is seeking a Shift Leader to support the management team in daily operations. Responsibilities include coaching staff, ensuring high-quality food, and delivering an exceptional Jersey Mike’s guest experience.

You will handle cash, follow training programs, and help develop team members while maintaining cleanliness and adherence to policies. This role requires 18+, reliable transportation, and a focus on urgency and teamwork.