Shift Leader: Lead Service & Quality Sub Shop

new - 19040 Jersey Mike's Avon; Avon (CT); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Jersey Mike's Subs in Avon, CT is seeking a Shift Leader to support the management team in operating the store. You will coach staff, ensure fast, friendly service, and help deliver an exceptional Jersey Mike's experience to every guest.

Responsibilities include coaching for customer service, food quality, cash handling, and adherence to training programs while driving sales and maintaining cleanliness and safety standards. Candidates should be team-oriented and committed to growth.

Qualifications

• Experience in fast-paced customer service.
• Ability to lead and coach a team.
• Strong communication and reliability.

Responsibilities

• Coaching staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience to customers.
• Cash handling.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Building sales and ensuring customer satisfaction.
• Maintaining cleanliness and proper sanitation in the restaurant.
• Being certified in all four positions of the restaurant.
• Demonstrating effective communication and a sense of urgency.

Skills

Customer service

Leadership

Communication

Team player

Job description

Jersey Mike's Subs in Avon, CT is seeking a Shift Leader to support the management team in operating the store. You will coach staff, ensure fast, friendly service, and help deliver an exceptional Jersey Mike's experience to every guest.

Responsibilities include coaching for customer service, food quality, cash handling, and adherence to training programs while driving sales and maintaining cleanliness and safety standards. Candidates should be team-oriented and committed to growth.