Shift Leader: Lead Team, Delight Guests, Grow Impact

Caribou Coffee; Chanhassen (MN); On-site; USD 18,000 - 29,000; Full time

Job summary

Caribou Coffee in Chanhassen, Minnesota seeks a Shift Leader to guide store operations alongside the General Manager. You’ll ensure teams understand goals, standards, and guest connections during each shift.

Key responsibilities include leading shifts, coaching Team Members, training on products, and managing duties like inventory and deposits while upholding Caribou’s core values and customer focus.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction with a focus on Make Fun Happen.
• Ensure SOPs and quality standards are executed consistently.
• Train team on role responsibilities, product knowledge and promotions.

Skills

Leadership experience

Customer service

Education

High school diploma or GED

Job description

Caribou Coffee in Chanhassen, Minnesota seeks a Shift Leader to guide store operations alongside the General Manager. You’ll ensure teams understand goals, standards, and guest connections during each shift.

Key responsibilities include leading shifts, coaching Team Members, training on products, and managing duties like inventory and deposits while upholding Caribou’s core values and customer focus.