Shift Leader: Lead Team & Delight Guests

Nothing Bundt Cakes; Baton Rouge (LA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes in Baton Rouge, LA is seeking a Shift Leader to work with the Assistant Bakery Manager and Bakery Manager to deliver high-quality cakes, a warm guest experience, and strong team leadership.

The role requires 1–3 years of guest-facing experience in retail or food service, the ability to train and coach teammates, and basic proficiency with Word, Excel, and Outlook; flexibility to work varied shifts.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1–3 years of guest-facing experience in retail, restaurant or food service, preferably with lead role responsibilities.
• Proven success creating a superior guest experience and coaching others to do the same.
• Basic proficiency in Microsoft Word, Excel and Outlook.

Responsibilities

• Lead and support shift operations alongside management and team members.
• Coach and train teammates to achieve productivity and guest satisfaction goals.
• Drive sales and profitability while ensuring NbC standards are met.
• Maintain a warm, welcoming environment and reinforce NbC culture.

Skills

Guest-facing experience

Team leadership

Coaching

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Nothing Bundt Cakes in Baton Rouge, LA is seeking a Shift Leader to work with the Assistant Bakery Manager and Bakery Manager to deliver high-quality cakes, a warm guest experience, and strong team leadership.

The role requires 1–3 years of guest-facing experience in retail or food service, the ability to train and coach teammates, and basic proficiency with Word, Excel, and Outlook; flexibility to work varied shifts.