Shift Lead: Lead Team, Create Joy, and Cake Discounts

Nothing Bundt Cakes; Baton Rouge (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Cake discounts

Job summary

Nothing Bundt Cakes in Baton Rouge is looking for a Shift Leader to oversee daily operations and ensure outstanding customer service. As a Shift Leader, you will lead the team through busy periods, coach Team Members, and address guest concerns with professionalism. The role offers benefits such as 401(k) matching, employee discounts, and opportunities for advancement. Ideal candidates should have prior leadership or customer service experience and flexible availability up to 40 hours per week.

Qualifications

• Prior leadership or customer service experience required.
• Ability to make decisions and represent the bakery.
• Flexible availability up to 40 hours per week.

Responsibilities

• Lead the team during busy bakery moments.
• Ensure guests feel welcomed and taken care of.
• Coach Team Members for great service.
• Handle guest concerns with professionalism.
• Keep orders accurate and the bakery organized.
• Communicate with management effectively.

Skills

Leadership

Customer service experience

Communication

Problem solving

Job description

Nothing Bundt Cakes in Baton Rouge is looking for a Shift Leader to oversee daily operations and ensure outstanding customer service. As a Shift Leader, you will lead the team through busy periods, coach Team Members, and address guest concerns with professionalism. The role offers benefits such as 401(k) matching, employee discounts, and opportunities for advancement. Ideal candidates should have prior leadership or customer service experience and flexible availability up to 40 hours per week.