Shift Leader: Lead Store Ops & Customer Experience

Carroll Independent Fuel Company; Boonsboro (MD); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Low-Cost Health Insurance – Full and &

Career Advancement

Paid Time Off

401k with company match

Tuition Reimbursement annually

Job summary

Carroll Independent Fuel Company in Boonsboro, MD is seeking a Shift Leader to assist the Store Manager in daily operations at Store 72. The role focuses on leadership, customer service, and achieving store goals while upholding brand standards.

You will help with staff development, scheduling, and cost controls, and ensure a fast, fresh, and friendly shopping experience for customers.

Qualifications

• High School Diploma or equivalent preferred.
• Previous experience supervising others, preferred.
• ServSafe certification preferred or within 2 months of hire.

Responsibilities

• Maintain and drive high standards around food quality, customer service, food safety and store cleanliness.
• Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
• Assist with the hiring, training, and development of store employees.
• Motivate, encourage, and challenge CSR by leading by example to ensure daily tasks are completed.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Assume responsibility for special assignments and projects as needed.

Skills

Leadership

Customer service

Communication

Teamwork

Food service experience

Physical ability

Education

High School Diploma or equivalent

Job description

Carroll Independent Fuel Company in Boonsboro, MD is seeking a Shift Leader to assist the Store Manager in daily operations at Store 72. The role focuses on leadership, customer service, and achieving store goals while upholding brand standards.

You will help with staff development, scheduling, and cost controls, and ensure a fast, fresh, and friendly shopping experience for customers.