Shift Leader: Drive Store Operations & Customer Experience

Big O Tires; Lexington (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

MFA Petroleum Company is seeking a Break Time Shift Leader to support store operations, supervise shifts, and assist with banking, inventory, and promotions. You will engage with customers, promote food service, and help maintain a clean, compliant store environment.

The role requires 18+ years of age, flexible availability, and the ability to perform calculations and manage reports. Pre-employment checks and drug testing are standard, with a focus on teamwork and safety.

Qualifications

• Friendly, customer service-oriented person who enjoys a fast-paced work environment.
• Flexible availability including all shifts, weekends, and holidays.
• Ability to perform mathematical calculations to make change and balance shift reports.
• Legal authorization to work in the United States.
• Ability to meet pre-employment background check and drug test.
• Physical ability to move and position products in the cooler and freezer.

Responsibilities

• Provide excellent customer service by engaging with customers and encouraging the store team to do the same; greet and thank each customer and provide fast, friendly service.
• Assist in all aspects of store operation including daily reporting, banking, inventory, bookkeeping, fuel management, and maintenance; ensure facility and equipment are well maintained.
• Assist in merchandising and promotions; stock, price, and implement promotions; upsell to customers; keep merchandise stocked and fronted.
• Supervise assigned shifts in the absence of the manager; train new employees on policies; support food service and food safety.
• Maintain timely and professional communication with customers, vendors, employees, and management about store operations.
• Understand store finances; control cash shortages and participate in audits; support goals for sales and controllable expenses; loss prevention functions.
• Exhibit professionalism and teamwork; assist in recruiting and training; ensure compliance with regulations.

Skills

Customer service

Team leadership

Cash handling

Retail operations

Inventory management

Foodservice

Education

High school diploma or GED

Tools

POS systems

Computers (PCs)

Job description

MFA Petroleum Company is seeking a Break Time Shift Leader to support store operations, supervise shifts, and assist with banking, inventory, and promotions. You will engage with customers, promote food service, and help maintain a clean, compliant store environment.

The role requires 18+ years of age, flexible availability, and the ability to perform calculations and manage reports. Pre-employment checks and drug testing are standard, with a focus on teamwork and safety.