Shift Leader: Inspire Teams & Elevate Store Performance

Goose Creek Distribution Inc; Delmar (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

Goose Creek Distribution Inc. in Maryland is seeking a Shift Leader to support the Management Team and help drive daily store operations. You will supervise hourly associates, train staff, and ensure customer service excellence while meeting corporate objectives.

This role requires leadership, reliability, and the ability to work all shifts, including weekends and holidays. You will enforce safety, store policies, and maintain a well stocked, clean storefront.

Qualifications

• Positive commitment to customer service.
• Be a leader in following all Company policies and procedures.
• Provides motivation and learning opportunities for fellow associates.
• Assists with effectively implementing solutions to store challenges.
• Displays outstanding work ethics at all times in the areas of honesty, efficiency, professionalism and dependability.
• Be knowledgeable of store merchandise including products, pricing and promotions.

Responsibilities

• Respond to customer complaints or inquiries and ensure a pleasant experience.
• Assist with supervising day-to-day task assignments and performance of associates.
• Assist with training and coaching of associates.
• Assist with planning, preparing, and coordinating daily assignments and activities of associates.
• Enforce safety, security, quality, and store operations policies and practices.
• Maintain a clean, well-stocked store appearance and profitability.

Skills

Leadership

Customer service

Team supervision

Training

Job description

Goose Creek Distribution Inc. in Maryland is seeking a Shift Leader to support the Management Team and help drive daily store operations. You will supervise hourly associates, train staff, and ensure customer service excellence while meeting corporate objectives.

This role requires leadership, reliability, and the ability to work all shifts, including weekends and holidays. You will enforce safety, store policies, and maintain a well stocked, clean storefront.