Shift Leader - Path to GM & Hospitality Leader

Sweetgreen; Cary (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Tips

Competitive wages

Path to Shift Leader/Manager

Medical/Dental/Vision

Paid time off

Free meal per shift

401(k)

Merchandise shop

Job summary

Sweetgreen is hiring a Shift Leader to guide daily restaurant operations and support the team in delivering real, high-quality food and hospitality. You’ll model performance across stations, coach teammates, and uphold safety and standards on every shift.

You’ll help build a positive culture, manage pace during busy periods, and ensure every guest leaves satisfied while you grow toward leadership roles within the company.

Qualifications

• Meet all physical requirements for Shift Leader roles, including Kitchen Lead and Team Member.
• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments – restaurant, retail or hospitality.
• Ability to coordinate multiple tasks while maintaining standards.
• Ability to speak, read, write, and understand the primary language(s) of the work location.
• Must be able to work at least 30 hours per week.
• Must be 18 years of age or older.
• Must be authorized to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership

Supervision

Team coordination

Operational execution

Job description

Sweetgreen is hiring a Shift Leader to guide daily restaurant operations and support the team in delivering real, high-quality food and hospitality. You’ll model performance across stations, coach teammates, and uphold safety and standards on every shift.

You’ll help build a positive culture, manage pace during busy periods, and ensure every guest leaves satisfied while you grow toward leadership roles within the company.