Shift Leader: Hospitality-First, Path to GM

Sweetgreen; Oak Brook (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leader and Manager opportunities

Medical, dental, and vision options

Paid vacation

Wellness time

Parental leave

Free meal

401(k)

Team Member Merch Shop

Job summary

Sweetgreen is seeking a Shift Leader to guide the team, support daily restaurant operations, and bring our mission to life—building healthier communities by connecting people to real food.

You lead with confidence, energy, and accountability, helping team members succeed, delivering top-tier hospitality, and keeping the operation running smoothly during every shift. This role offers a clear path to General Manager within 2 years.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.
• Must be able to work at least 30 hours per week and be authorized to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership

Supervisory experience

Hospitality focus

Team motivation

Job description

Sweetgreen is seeking a Shift Leader to guide the team, support daily restaurant operations, and bring our mission to life—building healthier communities by connecting people to real food.

You lead with confidence, energy, and accountability, helping team members succeed, delivering top-tier hospitality, and keeping the operation running smoothly during every shift. This role offers a clear path to General Manager within 2 years.