Shift Leader: Drive Guest Joy & Team Excellence

PFLC Little Caesars; Hephzibah (GA); On-site; USD 16,531 - 22,041; Full time

Job summary

PFLC Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance. You will lead team members, ensure food safety and quality, and promote promotions during your shift.

Responsibilities include training staff, resolving guest concerns, managing costs, and handling cash procedures. The role requires standing for long periods and weekend availability.

Qualifications

• Excellent communication with guests and team members.
• Positive attitude and culture fit.
• Strong teamwork and collaboration skills.
• Ability to train and coach others.
• Stamina to stand and work long hours.
• Ability to handle guests and service with care.

Responsibilities

• Lead team on shifts, assign tasks, and provide feedback.
• Use the huddle board to position the team effectively.
• Follow personnel policies, labor laws and safety procedures.
• Ensure security and opening/closing procedures are followed.

Skills

Communication skills

Positive attitude

Team player

Coaching

Stamina

Guest service

Job description

PFLC Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance. You will lead team members, ensure food safety and quality, and promote promotions during your shift.

Responsibilities include training staff, resolving guest concerns, managing costs, and handling cash procedures. The role requires standing for long periods and weekend availability.