Shift Leader: Lead Guest Experience & Team Growth

Habit-Burger-; West Covina (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Company-paid Long-Term Disability

Company-paid Life Insurance

401(k) with 100% match

Paid time off

Job summary

Habit Burger & Grill is hiring a Shift Leader to supervise both front and back-of-house operations at our Covina location. You’ll lead the team, ensure service excellence, manage shifts, and uphold health and safety standards while driving guest satisfaction and cost controls.

You will train staff, assist in hiring, and coordinate with management to meet sales goals. If you’re a motivated leader with a passion for hospitality, join our team and help grow your career.

Qualifications

• 1 year of experience in related food service management
• High school degree or equivalent preferred
• Food Manager Certification and/or ServSafe Manager Certificate required
• Ability to work a flexible full-time schedule
• Knowledge of health and safety standards and food safety practices

Responsibilities

• Greet and assist guests in a polite, friendly manner
• Handle guest requests and complaints promptly
• Assist in recruiting and hiring FOH staff
• Train and develop FOH staff to meet service standards
• Ensure compliance with safety, sanitation, and hygiene policies
• Oversee daily restaurant shift operations
• Contribute to sales through guest satisfaction and effective problem resolution
• Monitor food quality and availability across FOH/BOH
• Maintain cleanliness and organization in all areas
• Lead opening and closing procedures and cash handling
• Support in various FOH and BOH roles as needed
• Help optimize labor and food costs while adhering to labor laws

Skills

Leadership

Customer service

Problem solving

Communication

Basic math

Computer literacy

Education

High school diploma or equivalent

Food Manager Certification

ServSafe Manager Certificate

Job description

Habit Burger & Grill is hiring a Shift Leader to supervise both front and back-of-house operations at our Covina location. You’ll lead the team, ensure service excellence, manage shifts, and uphold health and safety standards while driving guest satisfaction and cost controls.

You will train staff, assist in hiring, and coordinate with management to meet sales goals. If you’re a motivated leader with a passion for hospitality, join our team and help grow your career.