Shift Leader — Bakery Lead, Guest Experience & Team Growth

Nothing Bundt Cakes #173; Heath (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Nothing Bundt Cakes in Heath, OH is seeking a Shift Leader to work alongside the Assistant Bakery Manager and Bakery Manager to maintain the highest-quality cakes and a warm guest experience.

You will lead daily operations, coach team members, and collaborate with bakery management to drive sales and ensure NbC standards are met. This role offers growth opportunities within a growing brand and a fun, team-centered environment.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
• Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Responsibilities

• Assist bakery management in driving sales and profitability.
• Lead day-to-day bakery operations and ensure NbC standards.
• Create a warm, welcoming environment and provide superior guest experience.
• Coordinate with team members to ensure smooth operation.

Skills

Guest-facing experience

Coaching others

Team leadership

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes in Heath, OH is seeking a Shift Leader to work alongside the Assistant Bakery Manager and Bakery Manager to maintain the highest-quality cakes and a warm guest experience.

You will lead daily operations, coach team members, and collaborate with bakery management to drive sales and ensure NbC standards are met. This role offers growth opportunities within a growing brand and a fun, team-centered environment.