Shift Leader — Lead Front & Back of House, Grow Your Career

Habit Burger Grill; Belmont (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Habit Burger & Grill is seeking a Shift Leader to oversee all front-of-house and back-of-house functions, ensuring a smooth shift and exceptional guest service. You will work with the management team on food and labor costs, sales goals, and safety standards to maintain a high-performance operation.

The role emphasizes leadership, training, and adherence to health, safety, and company standards, with opportunities for advancement and a strong promote-from-within culture.

Qualifications

• 1 year of experience in related food service management position preferred, or 2 years of experience in other food service position.
• High school degree or equivalent preferred.
• Food Manager Certification and/or ServSafe Manager Certificate required.
• Ability to work a flexible full-time schedule based on restaurant needs.
• Ability to travel occasionally for meetings, conferences, and training.

Responsibilities

• Greet and interact with guests in a polite and friendly manner.
• Handle guests’ requests and complaints.
• Assist in recruiting and hiring FOH staff.
• Train and develop FOH staff, ensuring they meet customer service standards.
• Ensure Team Members comply with all established standards, including personal safety, food safety, sanitation, personal hygiene, appearance, and uniform.
• Oversee daily operations of a restaurant shift.
• Increase sales by ensuring guest satisfaction and prompt problem resolution.
• Ensure food quality and availability.
• Maintain cleanliness, organization, and stocking in all areas of the restaurant.
• Supervise and assist in opening and closing the restaurant following checklists.
• Prepare deposits and reconcile cash drawers and safe from previous shifts.
• Assist in all FOH and BOH positions as required by business needs.
• Optimize profits by controlling food and labor costs.
• Monitor adherence to all applicable labor laws.
• Other projects/duties as assigned by the General Manager.

Skills

Leadership

Customer service

Problem-solving

Communication skills

English proficiency

Math skills

Computer literacy

Education

High school degree or equivalent

ServSafe Manager Certification

Food Manager Certification

Job description

Habit Burger & Grill is seeking a Shift Leader to oversee all front-of-house and back-of-house functions, ensuring a smooth shift and exceptional guest service. You will work with the management team on food and labor costs, sales goals, and safety standards to maintain a high-performance operation.

The role emphasizes leadership, training, and adherence to health, safety, and company standards, with opportunities for advancement and a strong promote-from-within culture.