Shift Leader - Lead & Elevate Guest Experience

Zax LLC; Union (SC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals

Flexible schedule

Early access to pay

Advancement opportunities

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Short/Long-term disability

Life insurance

Job summary

Zaxbys in Union, SC is seeking a Shift Leader to manage the shift, supervise staff, and ensure exceptional guest experiences. You will set goals, coach team members, and respond to guest concerns while maintaining safety and quality standards.

As a leader, you will train teammates, monitor operations, and collaborate with management to drive performance. A flexible schedule and opportunities for advancement are available.

Qualifications

• Must be 18 years of age or older.
• Strong leadership and teamwork abilities.
• Ability to work flexible schedule including nights and weekends.

Responsibilities

• Manage shift operations including product, process, and people.
• Assign tasks to team members and respond to guest complaints.
• Train and coach team members to meet standards and goals.
• Execute opening and closing procedures and keep accurate records.
• Monitor food safety, quality, and inventory; escalate issues as needed.
• Collaborate with management to drive guest satisfaction and efficiency.

Skills

Leadership experience

Staff coaching

Communication skills

Problem-solving

Time management

Conflict resolution

Multi-tasking

Job description

Zaxbys in Union, SC is seeking a Shift Leader to manage the shift, supervise staff, and ensure exceptional guest experiences. You will set goals, coach team members, and respond to guest concerns while maintaining safety and quality standards.

As a leader, you will train teammates, monitor operations, and collaborate with management to drive performance. A flexible schedule and opportunities for advancement are available.