Shift Leader: Grow Teams, Elevate Guest Experience

ZAX Zax LLC; Wagener (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free meals on shift

Flexible schedule

Early access to pay

Opportunities to advance

Benefits recognition program

Employee referral program

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Job summary

Zaxbys in Wagener, SC is seeking a Shift Leader to oversee shift operations, mentor a team, and ensure top-quality service for guests. You will set goals, delegate tasks, and respond to guest concerns to maintain a high-performing restaurant environment.

The role emphasizes training, leadership development, adherence to safety standards, and collaboration with the General Manager to drive daily success and guest satisfaction.

Qualifications

• Leadership qualities and the ability to coach and mentor team members.
• Strong interpersonal and verbal communication skills.
• Flexibility to work varied shifts and complete background checks.

Responsibilities

• Manage shift operations, tasks, and guest experiences.
• Train, coach, and develop team members to meet standards.
• Resolve guest concerns in a friendly, timely manner.
• Monitor food quality, safety, and service consistency.
• Coordinate with management to achieve shift goals.
• Ensure compliance with policies, cash handling, and safety.

Skills

Leadership

Customer service

Time management

Communication

Problem solving

Job description

Zaxbys in Wagener, SC is seeking a Shift Leader to oversee shift operations, mentor a team, and ensure top-quality service for guests. You will set goals, delegate tasks, and respond to guest concerns to maintain a high-performing restaurant environment.

The role emphasizes training, leadership development, adherence to safety standards, and collaboration with the General Manager to drive daily success and guest satisfaction.