Shift Leader: Lead & Elevate Guest Experience

ZAX Zax LLC; Town of Seneca (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals off shift

Flexible schedule

Early access to pay

Opportunities to advance

Benefits recognition program

401(k) with employer match

Medical, dental, and vision insurance

Disability insurance

Employer-paid life insurance

Job summary

Zax LLC is seeking a Shift Leader to oversee restaurant shift operations, guide the team, and ensure guest satisfaction. You will train staff, assign tasks, and respond to issues while maintaining safety and quality standards throughout the shift.

The role emphasizes training, coaching, and ensuring that service, product quality, and cleanliness meet company standards, with opportunities for advancement within the organization.

Qualifications

• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others.

Responsibilities

• Lead and coach team members to meet company standards.
• Resolve guest complaints in a friendly, respectful manner.
• Maintain operational standards and safety across shift.
• Plan shift duties and ensure opening/closing tasks are completed.
• Monitor food production and quality and manage inventory counts.

Skills

Leadership

Communication

Time management

Problem solving

Team supervision

Tools

Company software

Job description

Zax LLC is seeking a Shift Leader to oversee restaurant shift operations, guide the team, and ensure guest satisfaction. You will train staff, assign tasks, and respond to issues while maintaining safety and quality standards throughout the shift.

The role emphasizes training, coaching, and ensuring that service, product quality, and cleanliness meet company standards, with opportunities for advancement within the organization.