Shift Leader: Lead, Coach, and Elevate Guest Experience

Zax LLC; Thomaston (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free meals on shift

50% meals off shift

Flexible schedule

Early pay access (pay on demand)

Opportunities to advance

401(k) with employer match

Medical, dental, vision insurance

Job summary

Zax LLC in Thomaston, GA is seeking a Shift Leader to manage the product, process, and people during a shift. You will train and coach team members, resolve guest complaints, and ensure safety and quality while meeting daily goals.

Responsibilities include scheduling, opening/closing duties, inventory, and enforcing standards across the restaurant. A servant-leader mindset and strong communication are essential for success.

Qualifications

• Must be 18 years of age or older
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• Ability to multi-task, manage time, and delegate tasks
• Servant leadership mindset and experience leading teams

Responsibilities

• Oversee shift operations, supervising team members and assigning tasks
• Coach and train team members to meet standards and performance goals
• Handle guest complaints professionally and maintain high guest satisfaction
• Ensure food safety, quality, and cleanliness standards are met
• Meet shift goals, manage inventory, and reconcile deliveries
• Open and close restaurant operations and maintain compliance with policies

Job description

Zax LLC in Thomaston, GA is seeking a Shift Leader to manage the product, process, and people during a shift. You will train and coach team members, resolve guest complaints, and ensure safety and quality while meeting daily goals.

Responsibilities include scheduling, opening/closing duties, inventory, and enforcing standards across the restaurant. A servant-leader mindset and strong communication are essential for success.