Shift Leader — Lead, Coach, and Deliver Sub Above

18008 Jersey Mike's Arlington; Arlington (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling options

Team member discounts

Leadership development and training

Job summary

Jersey Mike's Arlington is seeking a Shift Leader to help run daily restaurant operations and build a team that delivers the Sub Above guest experience. You will lead by example, coach crew members, and ensure fast, friendly service while maintaining cleanliness and food safety standards.

Ideal candidates have restaurant or customer service experience, leadership potential, and a passion for coaching others in a fast-paced environment. Flexible shifts including evenings and weekends are required.

Responsibilities

• Leading the team during assigned shifts by setting the example through positive leadership and exceptional customer service
• Delivering an outstanding guest experience while ensuring every customer receives a "Sub Above" experience
• Preparing fresh, high-quality subs and ensuring food is made according to Jersey Mike's standards
• Coaching, supporting, and motivating Crew Members throughout each shift
• Assisting with training and onboarding new team members
• Maintaining a clean, organized, and food-safe restaurant environment
• Monitoring food quality, cleanliness, and operational standards
• Managing shift execution, including opening and closing responsibilities
• Assisting with inventory, product rotation, and minimizing food waste
• Handling customer questions and resolving concerns professionally
• Supporting the General Manager and Assistant Manager with daily restaurant operations

Job description

Jersey Mike's Arlington is seeking a Shift Leader to help run daily restaurant operations and build a team that delivers the Sub Above guest experience. You will lead by example, coach crew members, and ensure fast, friendly service while maintaining cleanliness and food safety standards.

Ideal candidates have restaurant or customer service experience, leadership potential, and a passion for coaching others in a fast-paced environment. Flexible shifts including evenings and weekends are required.