Shift Leader - Lead Bakery Nights & Delight Guests

Insomnia-Cookies; Davis (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Early Wage Access

Flexible scheduling

Employee discount (free cookies)

Training & mentorship

Career growth opportunities

Free cookies with shifts

Job summary

Insomnia Cookies at UC Davis, located at 202 E St, Davis CA 95616, is seeking a Shift Leader to captain the bakery during shifts, manage orders, lead the Cookie Crew, and ensure top-notch guest experience from baking to service. The role emphasizes hands-on leadership, mentoring teammates, and maintaining safe, efficient operations.

Starting wage is $20.00/hr plus tips with opportunities for growth and mentorship.

Qualifications

• 1+ year of experience in a customer-focused environment (retail/restaurant/hospitality).
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain necessary food safety certifications for the location.
• Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction and feedback.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Customer service

POS experience

Communication

Team leadership

Outgoing/friendly

Stamina/physical

Legal to work in US

Job description

Insomnia Cookies at UC Davis, located at 202 E St, Davis CA 95616, is seeking a Shift Leader to captain the bakery during shifts, manage orders, lead the Cookie Crew, and ensure top-notch guest experience from baking to service. The role emphasizes hands-on leadership, mentoring teammates, and maintaining safe, efficient operations.

Starting wage is $20.00/hr plus tips with opportunities for growth and mentorship.