Shift Leader: Lead Bakery Team & Delight Guests

Insomnia Cookies; Denton (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time schedules

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved one

Job stability with growing company

Growth/promotion opportunities

Fun team environment

Employee discount and free cookies

Job summary

Insomnia Cookies in Denton, TX is seeking a Shift Leader to captain bakery operations during primarily evening and night shifts. You will lead a Cookie Crew, bake, package, and coach teammates to deliver warm, delicious cookies and a memorable guest experience.

Ideal candidates have 1+ year in a customer-facing role, strong communication, and the ability to motivate others while handling cash deposits and safety procedures. Flexible, part-time schedules offered.

Qualifications

• 1+ year of experience in a customer-focused environment.
• Point of Sales systems experience.
• Strong communication, time management, and people skills.
• Outgoing, friendly, patient demeanor.
• Detail-oriented and results-driven.
• Ability to lead by example and motivate others.
• Able to lift up to 40 lbs.
• Must be legally eligible to work in the United States (18+).

Responsibilities

• Provide exceptional customer service and quality products to guests.
• Maintain operations during your shift and assist in training team members.
• Lead and delegate tasks for baking, cashiering, packaging, and cleaning.
• Support and work alongside the Cookie Crew.
• Ensure a safe, clean working environment and food safety practices.
• Manage cash handling and deposits.
• Communicate updates with store leadership to keep bakery running smoothly.
• Step in as needed to help the team succeed.

Skills

Customer service

Sales & upselling

Team leadership

Communication

Problem-solving

Lifting up to 40 lbs

Legal to work in the US

18+ years old

Tools

POS systems

Job description

Insomnia Cookies in Denton, TX is seeking a Shift Leader to captain bakery operations during primarily evening and night shifts. You will lead a Cookie Crew, bake, package, and coach teammates to deliver warm, delicious cookies and a memorable guest experience.

Ideal candidates have 1+ year in a customer-facing role, strong communication, and the ability to motivate others while handling cash deposits and safety procedures. Flexible, part-time schedules offered.