Shift Leader: Drive Fast-Paced Guest Experience

Velvet Taco, Inc.; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Commuter Benefits

Free Tacos

Uniform & Swag

Job summary

Velvet Taco is seeking a Shift Leader to manage hourly team members, interact with guests, and uphold guest-focused service standards. The role involves opening, mid, and closing duties, resolving guest concerns, and maintaining food safety and cleanliness.

The ideal candidate will have 2 years of Shift Leader experience, food-handling certification, and a passion for a fast-paced, collaborative team culture.

Qualifications

• Must have 2 years Shift Leader experience in a restaurant.
• Food Handler Certification required.
• Alcoholic Beverage Service Certification preferred.
• Strong leadership and guest-service skills.

Responsibilities

• Manage Hourly Team Members and guest interactions.
• Open, mid, and closing duties following procedures.
• Handle guest concerns and de-escalate issues.
• Assist with inventory and food safety checks.

Job description

Velvet Taco is seeking a Shift Leader to manage hourly team members, interact with guests, and uphold guest-focused service standards. The role involves opening, mid, and closing duties, resolving guest concerns, and maintaining food safety and cleanliness.

The ideal candidate will have 2 years of Shift Leader experience, food-handling certification, and a passion for a fast-paced, collaborative team culture.