Shift Leader: Lead a High-Energy Team — Growth & Benefits

El Pollo Loco; San Bernardino (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Meal discounts

Ticket discounts

Bonuses

Job summary

El Pollo Loco is looking for a Shift Leader to oversee Team Members when the General Manager or Assistant Manager is unavailable, coaching and directing staff to deliver excellent guest experiences. You will train teammates on EPL policies, help meet cost and profit goals, and ensure food safety, security, quality, and cleanliness standards.

You will open and/or close the restaurant, and there is strong advancement from Shift Leader to higher management levels within a growing brand.

Qualifications

• Must be EPL Crew Member certified on all EPL SPECS positions or have 1+ years of restaurant supervisory experience.
• High School diploma or GED required; pass EPL Food Safety Audit (FSA) on hire.

Responsibilities

• Oversee Team Members in the absence of the General Manager or Assistant Manager.
• Coach, direct, recognize performance, and set priorities during shifts.
• Train staff on policies, procedures, and safety/quality standards.
• Open and/or close the restaurant and ensure superior guest experiences.
• Contribute to achieving cost and profit goals.

Skills

Team leadership

Customer service

Communication

Basic math

Computer skills

Education

High School diploma or GED

Job description

About El Pollo Loco

A LOCALLY OWNED AND OPERATED FAMILY COMPANY. Operating El Pollo Loco Inc. restaurants in California, Colorado, and Utah. Leemar United Group is commited to delivering best in-class experience to its customers and employees.

Job Description

Have you ever envisioned leading a team to success or dare to help manage a million-dollar business? Well here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you!

Company & Culture

For over 35 years El Pollo Loco continues to dominate the market in delivering the citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angels, and today we are over 450 restaurants strong and still growing! From our products to our people, we're truly amazing!

Job Summary

As a Shift Leader you will provide oversight to Team Members in the absence of the General Manager or Assistant Manager. Coaches, directs, recognizes outstanding behavior, and establishes priorities for Team Members during their shift. Trains Team Members on policies and procedures, ensuring compliance with food safety, security, quality, and cleanliness standards. Will Open and/or close the restaurant. Creates and ensures superior guest experiences. Contributes to the achievement of cost and profit goals.

Job Detail

• Work Hours: Full-Time hours, plus some Overtime may be expected
• Career Advancement/Career Plan: We promote heavily from within, so from a shift Leader you can develop to become a Assistant Manager, General Manager, Area Leader and beyond!
• Work Attire: EPL logo'd shirt will be provided, black pants or jeans and nonslip shoes are required

Requirements:

• Experience: Must be an EPL Crew Member certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience.

• Education: High School diploma or equivalent (GED) is preferred. Upon hire must pass the EPL Food Safety Audit (FSA) class.

• Communication: Excellent written and verbal English communication skills is preferred (second language is a plus). Ability to speak efficiently with external customers is required.

• Competencies: Basic math, computer skills, and customer service skills.

• Food Handler Card: Must have a ServSafe Certificate at the time of hire or obtain a ServSafe Certificate, where applicable .

• Physical Demands: A Shift Leader regularly stands, talks, hears, uses close and distant vision, tastes, or smell, and repetitively uses their hands to reach/handle/feel/grasp objects. The position occasionally stoops/kneels/crouches/crawls and may be required to lift objects up to 40lbs.

  
  
  

Benefits/Perks:

What's in it for you!

We offer eligible Employees the following Benefits/Perks:

• Medical + Dental + Vision Insurnace
• Basic Life and AD&D/Long Term Disability
• Meal Discounts
• Ticket Discounts
• Bonuses

A Consumer Report may be procured for employment purposes on behalf of Leemar United Group | Franchisee of El Pollo Loco and Farmer Boys.

A consumer report or investigative consumer report including information about your character, general reputation, personal characteristics, or mode of living may be obtained. These reports may contain information regarding your credit history, criminal history, social security number verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.

According to the Fair Credit Reporting Act, you have the right upon written request made within a reasonable time to; ask whether you are subject of a consumer report, request disclosure of the nature and scope of an investigative consumer report if one was obtained; and request a copy of your report.

Please be advised that the nature and scope of the most common forms of investigative consumer reports are employment verifications and/or reference checks. These searches will be conducted by ProScreening, LLC, 6361 W. 13400 S., Suite 100, Herriman, UT 84096, Phone: [phone], Fax: [phone], http://www.proscreening.com. The scope of this disclosure is all-encompassing, allowing the Company to obtain from any outside organization all manner of consumer reports throughout the course of your employment to the extent permitted by law.