Shift Leader: Lead a High-Energy Team — Growth & Benefits

El Pollo Loco; 1695 Kendall Dr, San Bernardino, 92407, CA, US; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Meal discounts

Ticket discounts

Bonuses

Job summary

El Pollo Loco is looking for a Shift Leader to oversee Team Members when the General Manager or Assistant Manager is unavailable, coaching and directing staff to deliver excellent guest experiences. You will train teammates on EPL policies, help meet cost and profit goals, and ensure food safety, security, quality, and cleanliness standards.

You will open and/or close the restaurant, and there is strong advancement from Shift Leader to higher management levels within a growing brand.

Qualifications

• Must be EPL Crew Member certified on all EPL SPECS positions or have 1+ years of restaurant supervisory experience.
• High School diploma or GED required; pass EPL Food Safety Audit (FSA) on hire.

Responsibilities

• Oversee Team Members in the absence of the General Manager or Assistant Manager.
• Coach, direct, recognize performance, and set priorities during shifts.
• Train staff on policies, procedures, and safety/quality standards.
• Open and/or close the restaurant and ensure superior guest experiences.
• Contribute to achieving cost and profit goals.

Skills

Team leadership

Customer service

Communication

Basic math

Computer skills

Education

High School diploma or GED

Job description

El Pollo Loco is looking for a Shift Leader to oversee Team Members when the General Manager or Assistant Manager is unavailable, coaching and directing staff to deliver excellent guest experiences. You will train teammates on EPL policies, help meet cost and profit goals, and ensure food safety, security, quality, and cleanliness standards.

You will open and/or close the restaurant, and there is strong advancement from Shift Leader to higher management levels within a growing brand.