Shift Leader: Flexible, Fast-Paced Restaurant Supervisor

El Pollo Loco, Inc.; Carson (CA); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Free meal during shift

Employee discount on food

Medical, Dental, Vision Insurance

401(k) Plan with match

Paid vacation

Job summary

El Pollo Loco, Inc. is seeking a Shift Leader to guide the restaurant team during shifts, ensuring fast, friendly service and smooth operations. You will supervise opening and closing tasks, monitor quality and safety standards, and support staff to reach daily goals.

The role emphasizes leadership, customer experience, and adherence to EPL specifications, offering a path for growth within the organization. Flexible scheduling and full- or part-time opportunities are available.

Qualifications

• Proven ability to supervise a team during a shift.
• Strong customer service mindset to ensure quick, friendly service.
• Knowledge of safety and health standards relevant to quick-service dining.

Responsibilities

• Lead restaurant operations during shifts, including opening/closing procedures and inventory checks.
• Ensure service speed and guest satisfaction meet company goals.
• Coordinate tasks, break schedules, and staffing according to sales volume.
• Train team members on new products and procedures.
• Manage cash handling, deposits, and safety compliance during shifts.

Skills

Customer service

Leadership

Shift supervision

Education

High school diploma

Job description

El Pollo Loco, Inc. is seeking a Shift Leader to guide the restaurant team during shifts, ensuring fast, friendly service and smooth operations. You will supervise opening and closing tasks, monitor quality and safety standards, and support staff to reach daily goals.

The role emphasizes leadership, customer experience, and adherence to EPL specifications, offering a path for growth within the organization. Flexible scheduling and full- or part-time opportunities are available.