Shift Leader - Lead a High-Energy Subs Team

3018 Jersey Mike's Johnston Rd; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Jersey Mike's Subs is seeking a Shift Leader to support the management team at our Charlotte, NC location. You will coach a small crew to deliver outstanding customer service, oversee food preparation, and ensure adherence to Jersey Mike’s standards while maintaining a clean, efficient restaurant environment.

Ideal candidates have 1 year of QSR experience, a high school diploma, and Serve Safe certification. Must be 18+ to operate the slicer and have reliable transportation.

Qualifications

• High school degree or equivalent.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Deliver the Jersey Mike’s experience.
• Cash handling.
• Follow the Learning Management System Training Program.
• Develop others for career growth.
• Enforce policies and procedures.
• Participate in local and national marketing initiatives.
• Build sales.
• Maintain cleanliness and proper sanitation practices in the establishment.
• Be certified in all four positions of the restaurant.
• Effective communication.
• Have a sense of urgency.

Skills

Leadership

Customer Service

Team Management

Education

High school diploma or equivalent

Job description

Jersey Mike's Subs is seeking a Shift Leader to support the management team at our Charlotte, NC location. You will coach a small crew to deliver outstanding customer service, oversee food preparation, and ensure adherence to Jersey Mike’s standards while maintaining a clean, efficient restaurant environment.

Ideal candidates have 1 year of QSR experience, a high school diploma, and Serve Safe certification. Must be 18+ to operate the slicer and have reliable transportation.