Shift Leader - Lead a Fast-Paced Subs Team

6030 Jersey Mike's Alexandria; Alexandria (VA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Jersey Mike's Subs in Alexandria, VA is seeking a Shift Leader to support the management team in running the store. You will coach staff, ensure high-quality food, and deliver the Jersey Mike’s customer experience while handling cash and leading a small crew.

The role requires a high school degree or equivalent, 18+ to operate slicers, and Serve Safe certification. Candidates should have 1 year of QSR experience and reliable transportation.

Qualifications

• Education: High school degree or equivalent.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Cash handling; following the Learning Management System Training Program.
• Developing others for career growth; enforcing policies and procedures.
• Participating in local and national marketing initiatives; building sales.
• Maintaining cleanliness and proper sanitation practices; being certified in all four positions of the restaurant.
• Open/close responsibilities and team leadership.

Skills

Customer service

Leadership

Cash handling

Food prep

Team leadership

Slicing

Education

High school degree or equivalent

Job description

Jersey Mike's Subs in Alexandria, VA is seeking a Shift Leader to support the management team in running the store. You will coach staff, ensure high-quality food, and deliver the Jersey Mike’s customer experience while handling cash and leading a small crew.

The role requires a high school degree or equivalent, 18+ to operate slicers, and Serve Safe certification. Candidates should have 1 year of QSR experience and reliable transportation.