Shift Leader — Lead a High-Energy Café Team

Dunkin' Donuts; Montville (CT); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for you and your

Opportunities to grow into management

Job summary

Duckin' Dunkin' Groton, CT is seeking a Shift Leader to guide the team during shifts, deliver great guest service, and help keep the store running smoothly.

You will coach crew, supervise food prep and cash handling, maintain clean, safe conditions, and step in for the manager when needed. The role offers flexible hours, paid training, and clear opportunities to advance into management.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership

Customer service

Communication

Time management

Flexibility

Job description

Duckin' Dunkin' Groton, CT is seeking a Shift Leader to guide the team during shifts, deliver great guest service, and help keep the store running smoothly.

You will coach crew, supervise food prep and cash handling, maintain clean, safe conditions, and step in for the manager when needed. The role offers flexible hours, paid training, and clear opportunities to advance into management.