Shift Leader: Lead Teams, Delight Guests, Grow Your Career

Dunkin'; Groton (CT); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Flexible schedule

Paid training

Tuition discount

Career growth

Job summary

Dunkin' is hiring a Shift Leader in Groton, CT. This role leads the team during shifts, trains staff, and ensures smooth operations from food prep to cash handling. The position offers growth opportunities and requires a positive attitude, reliability, and strong guest service skills.

Part-time or full-time availability, with flexible hours including mornings, weekends, and holidays. Dunkin' is a long-standing leader in coffee and baked goods, offering competitive pay and development pathways.

Qualifications

• Experience in food service or retail leadership.
• Strong communication skills.
• Able to multitask and stay calm under pressure.
• Willing to work flexible hours including weekends and holidays.
• Team-first mindset and passion for coffee and guest service.

Responsibilities

• Lead by example and support your team in delivering guest service.
• Keep operations running smoothly – prepping food, inventory, cash handling.
• Train and coach crew members to be their best.
• Uphold food safety, brand, and network standards.
• Step in for the manager when needed and assist with key decisions.

Skills

Food service

Leadership

Customer service

Job description

Dunkin' is hiring a Shift Leader in Groton, CT. This role leads the team during shifts, trains staff, and ensures smooth operations from food prep to cash handling. The position offers growth opportunities and requires a positive attitude, reliability, and strong guest service skills.

Part-time or full-time availability, with flexible hours including mornings, weekends, and holidays. Dunkin' is a long-standing leader in coffee and baked goods, offering competitive pay and development pathways.