Shift Leader: Lead a Fun, Guest-Driven Café Team

Coffee & Bagel Brands; Northfield (MN); On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee Operating Company, Inc. in Northfield, MN is seeking a Shift Leader to guide daily operations alongside the GM/AGM. You’ll ensure brand standards, product knowledge, and a welcoming environment while driving team engagement during each shift.

The role emphasizes coaching, safety, and operational excellence, with flexible hours and strong community impact in a fast-paced cafe setting.

Qualifications

• At least 6 months in a leadership role or trained to take Shift Leader responsibilities.
• Willing to maintain flexible availability to meet business needs.
• Must be at least 18 years old.

Responsibilities

• Lead shifts with energy, ensuring brand standards and guest connections.
• Coach and train team on role responsibilities, product knowledge, and promotions.
• Ensure SOPs, quality, cash handling, and store safety are followed.
• Communicate deployment, delegate tasks, and manage shift hand-offs.

Skills

Leadership experience

Team coordination

Communication

Customer service

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company, Inc. in Northfield, MN is seeking a Shift Leader to guide daily operations alongside the GM/AGM. You’ll ensure brand standards, product knowledge, and a welcoming environment while driving team engagement during each shift.

The role emphasizes coaching, safety, and operational excellence, with flexible hours and strong community impact in a fast-paced cafe setting.