Shift Leader: Inspire a High-Energy Café Team

Coffee & Bagel Brands; Richfield (MN); On-site; USD 18,000 - 29,000; Full time

Job summary

Caribou Coffee in Richfield, MN is seeking a Shift Leader to guide daily store operations and stand as a role model for the team. You will lead shifts, align the crew with store goals, and ensure guest connections while upholding brand standards.

The role emphasizes coaching, product knowledge, and maintaining SOPs, with duties including deposits, inventory, and store orders. Must be 18+, with 1+ year leadership in hospitality or retail, and be able to work varied hours.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Able to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed.
• Coach and provide feedback to Team Members on performance.
• Train staff on role responsibilities and product knowledge and promotions.
• Perform administrative tasks such as deposits, inventory and store product orders.

Skills

Leadership

Customer Service

Retail Experience

Education

High School Diploma

Job description

Caribou Coffee in Richfield, MN is seeking a Shift Leader to guide daily store operations and stand as a role model for the team. You will lead shifts, align the crew with store goals, and ensure guest connections while upholding brand standards.

The role emphasizes coaching, product knowledge, and maintaining SOPs, with duties including deposits, inventory, and store orders. Must be 18+, with 1+ year leadership in hospitality or retail, and be able to work varied hours.