Shift Leader: Lead a Fast-Paced Frontline Team

Orchard Foods; Seattle (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HRA

401K match

Paid training

Employee meal

Shift discounts

Job summary

Jersey Mike's Subs in Seattle is seeking a proactive Shift Leader to oversee daily restaurant operations and deliver exceptional customer service. You will guide and coach team members, ensure product quality, manage supplies, and uphold health and safety standards.

The role requires leadership experience in a fast-paced food-service environment, excellent communication, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Leadership experience in the food service industry preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends and holidays.
• High school diploma or equivalent.

Responsibilities

• Lead and motivate team members to provide exceptional customer service
• Ensure food is prepared and served according to company standards
• Manage inventory and ordering of supplies
• Train new team members and provide ongoing coaching and development
• Handle customer complaints and resolve issues promptly and professionally
• Ensure the restaurant is clean and well-maintained at all times
• Adhere to all health and safety regulations

Skills

Leadership

Communication

Time management

Flexibility

Education

High school diploma or equivalent

Job description

Jersey Mike's Subs in Seattle is seeking a proactive Shift Leader to oversee daily restaurant operations and deliver exceptional customer service. You will guide and coach team members, ensure product quality, manage supplies, and uphold health and safety standards.

The role requires leadership experience in a fast-paced food-service environment, excellent communication, and flexibility to work evenings, weekends, and holidays.