Shift Leader — Drive Service Excellence

Orchard Group; Seattle (WA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401K

Paid flex days

Free employee meal

Paid training

Job summary

Jersey Mike's Subs in Seattle, WA is seeking a Shift Leader to oversee daily restaurant operations and lead a team to deliver top-notch customer service.

The role emphasizes supervising staff, ensuring standards for food prep and service, and maintaining a safe, clean environment. Candidates should have prior leadership in food service and a flexible schedule to cover evenings and weekends.

Qualifications

• Experience leading teams in food service preferred.
• Strong communication and interpersonal abilities.
• Ability to thrive in a fast-paced environment.
• Must be 18 years or older; may require availability for evenings, weekends, and holidays.

Responsibilities

• Lead and motivate team members to deliver exceptional customer service.
• Ensure food is prepared and served to company standards.
• Manage inventory and ordering of supplies.
• Train new team members and coach ongoing development.
• Handle customer complaints and resolve issues promptly.
• Maintain cleanliness and safety standards across the restaurant.
• Adhere to health and safety regulations at all times.

Skills

Leadership Experience

Customer Service

Communication Skills

Time Management

Flexibility

Education

High School Diploma or Equivalent

Job description

Jersey Mike's Subs in Seattle, WA is seeking a Shift Leader to oversee daily restaurant operations and lead a team to deliver top-notch customer service.

The role emphasizes supervising staff, ensuring standards for food prep and service, and maintaining a safe, clean environment. Candidates should have prior leadership in food service and a flexible schedule to cover evenings and weekends.