Shift Leader — Lead Service, Training & Ops

Orchard Group; Puyallup (WA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer funded HRA

401K with match

Paid flex days

Paid training

Free employee meal during shift

Job summary

Jersey Mike’s Subs in Puyallup, WA is hiring a Shift Leader to oversee daily restaurant operations and drive exceptional customer service. You will lead a team, ensure standards for food preparation, and manage inventory with a focus on safety and cleanliness.

The ideal candidate will have prior leadership experience in food service, strong communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Previous leadership experience in food service is preferred.
• Excellent communication and interpersonal skills are required.
• Ability to work in a fast-paced environment.
• Strong organizational and time-management skills are essential.
• Flexibility to work evenings, weekends and holidays.
• High school diploma or equivalent is required.

Responsibilities

• Lead and motivate team members to provide exceptional customer service.
• Ensure food is prepared and served to company standards.
• Manage inventory and ordering of supplies.
• Train new team members and provide ongoing coaching.
• Handle customer complaints and resolve issues promptly and professionally.
• Keep the restaurant clean and well-maintained at all times.
• Adhere to health and safety regulations.

Skills

Leadership

Communication

Team motivation

Fast-paced work

Organization & time management

Flexibility

High school diploma

Education

High school diploma or equivalent

Job description

Jersey Mike’s Subs in Puyallup, WA is hiring a Shift Leader to oversee daily restaurant operations and drive exceptional customer service. You will lead a team, ensure standards for food preparation, and manage inventory with a focus on safety and cleanliness.

The ideal candidate will have prior leadership experience in food service, strong communication skills, and the ability to thrive in a fast-paced environment.