Shift Leader: Lead a fast-paced, customer-focused team

Jersey Mike's Assembly Row; Somerville (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Jersey Mike's Subs in Somerville, MA is seeking a Team Leader to support the management team in running the location and to deliver the Jersey Mike's experience to customers. This role involves coaching a small crew, ensuring high food quality, and maintaining a clean, safe restaurant environment.

Responsibilities include opening/closing duties, cash handling, training staff, and enforcing policies. Candidates should have a high school diploma, at least 1 year in QSR, Serve Safe certification,

Qualifications

• High school diploma or equivalent.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Create food consistent with Jersey Mike's high quality standards.
• Maintain restaurant that is noticeably cleaner than others.
• Work in a fast-paced team driven atmosphere.
• Ability to multitask and work with a sense of urgency.
• Interface with customers and provide an exceptional experience.
• Full understanding of accountability and integrity.
• Key Holder.
• Perform opening and closing of store duties.
• Know how to bake bread and perform all prep.
• Manage and lead crew of 2 to 5 people.
• Proficient in slicing.

Skills

Team Leadership

Customer Service

Communication

Education

High School Diploma or equivalent

Tools

POS System

Slicer Proficiency

Sanitation Practices

Job description

Jersey Mike's Subs in Somerville, MA is seeking a Team Leader to support the management team in running the location and to deliver the Jersey Mike's experience to customers. This role involves coaching a small crew, ensuring high food quality, and maintaining a clean, safe restaurant environment.

Responsibilities include opening/closing duties, cash handling, training staff, and enforcing policies. Candidates should have a high school diploma, at least 1 year in QSR, Serve Safe certification,