Shift Leader: Inspire the Team, Delight Guests

ZAX Zax LLC; Statesboro (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals on shift

Flexible schedule

Early access to pay

Opportunities to advance

Medical, dental, and vision insurance

401(k) with employer match

Disability insurance

Life insurance

Employee referral program

Job summary

Zax LLC in Statesboro, GA is seeking a Shift Leader to manage the product, process, and people required to execute a shift, supervise team members, and respond to guest concerns. The Shift Leader will set shift goals, align processes, and coach staff to meet performance benchmarks, while maintaining equipment and safety standards.

The role emphasizes training and development, ensuring high guest satisfaction, and maintaining operational excellence across the shift to support the Zaxbys brand in

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Part-time: Available to work 9 to 28 hours per week; Full-time: Available to work 32 to 40 hours per week.
• Successful completion of background check.
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Follows company standards and local laws with regards to employee time punches.
• Strong interpersonal and verbal communication skills.
• Technological savvy; knowledge of required company software and tools.
• Strong problem-solving skills.
• Ability to multi-task and manage time effectively.
• Conflict resolution skills.
• Ability to make sound judgments and decisions which align with company standards and values.
• Servant leader mindset.
• Leadership experience preferred.

Responsibilities

• Manage shift tasks and delegate to team members.
• Coach and develop staff to meet company standards.
• Resolve guest complaints in a friendly and respectful manner.
• Ensure service, product quality, and cleanliness standards are met.
• Maintain compliance with policies, procedures, and safety guidelines.
• Assist in opening and closing duties and inventory counts.

Skills

Leadership

Communication

Time management

Problem-solving

Team coaching

Job description

Zax LLC in Statesboro, GA is seeking a Shift Leader to manage the product, process, and people required to execute a shift, supervise team members, and respond to guest concerns. The Shift Leader will set shift goals, align processes, and coach staff to meet performance benchmarks, while maintaining equipment and safety standards.

The role emphasizes training and development, ensuring high guest satisfaction, and maintaining operational excellence across the shift to support the Zaxbys brand in