Shift Leader: Inspire Teams & Delight Guests

Caribou Coffee; Des Moines (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

A popular coffee retailer in Des Moines, Iowa, is looking for a Shift Leader to oversee store operations and ensure high team engagement and guest satisfaction. The role requires strong leadership skills and the ability to manage multiple priorities effectively. Candidates should have at least one year of hospitality or customer service experience and be flexible with their availability. Join a team dedicated to making everyday enjoyable while serving the best coffee around.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Must be at least 18 years of age.
• Ability to work early mornings, evenings, some holidays and/or weekends.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Communicate effectively on the floor during the shift.
• Ensure execution of SOP and quality standards.

Job description

A popular coffee retailer in Des Moines, Iowa, is looking for a Shift Leader to oversee store operations and ensure high team engagement and guest satisfaction. The role requires strong leadership skills and the ability to manage multiple priorities effectively. Candidates should have at least one year of hospitality or customer service experience and be flexible with their availability. Join a team dedicated to making everyday enjoyable while serving the best coffee around.