Shift Leader: Inspire Teams & Elevate Guest Experience

Caribou Coffee; Clive (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

A popular coffee brand in Clive, Iowa is looking for a Shift Leader to oversee store operations. This role requires leadership in team engagement and guest satisfaction. Responsibilities include ensuring team clarity on goals, training team members, and executing quality standards. Candidates should have at least 1 year of relevant experience. The position offers an opportunity to be part of a vibrant culture and contribute to a community-focused environment. Flexible working hours required, including mornings, evenings, and weekends.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Must be at least 18 years of age.
• Ability to work during early mornings, evenings, holidays, and weekends.

Responsibilities

• Responsible for store leadership and direction.
• Ensure team understands goals and expectations.
• Promote guest satisfaction and team engagement.

Skills

Leadership skills

Customer service skills

Team engagement

Communication skills

Ability to train others

Education

High school diploma or GED equivalent

Job description

A popular coffee brand in Clive, Iowa is looking for a Shift Leader to oversee store operations. This role requires leadership in team engagement and guest satisfaction. Responsibilities include ensuring team clarity on goals, training team members, and executing quality standards. Candidates should have at least 1 year of relevant experience. The position offers an opportunity to be part of a vibrant culture and contribute to a community-focused environment. Flexible working hours required, including mornings, evenings, and weekends.