Shift Leader: Lead, Train & Delight Guests

Arby's, Inc.; Muscatine (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

401K, HSA, medical, dental, vision insurance

Paid training

Complimentary meals

Daily pay option

Opportunities for advancement

Job summary

A popular fast-food franchise in Iowa is looking for a Shift Leader to support daily restaurant operations. This role includes guiding team members, ensuring customer satisfaction, and facilitating training initiatives. Candidates should have at least one year of experience in the Quick Service Restaurant industry and possess strong customer service and leadership skills. Join a team where growth and flexible schedules are prioritized. Apply now to become part of our thriving culture!

Qualifications

• Minimum of 1 year experience in the Quick Service Restaurant (QSR) industry required.
• Familiarity with POS system and ServSafe certification preferred.
• Availability to work evenings, holidays, weekends.

Responsibilities

• Support General and Assistant Manager to ensure smooth restaurant operations.
• Guide team members through performance and training initiatives.
• Provide exceptional customer service.

Skills

Customer service

Team leadership

Conflict resolution

Communication skills

Education

High School Diploma or GED

Tools

POS system

ServSafe certification

Job description

A popular fast-food franchise in Iowa is looking for a Shift Leader to support daily restaurant operations. This role includes guiding team members, ensuring customer satisfaction, and facilitating training initiatives. Candidates should have at least one year of experience in the Quick Service Restaurant industry and possess strong customer service and leadership skills. Join a team where growth and flexible schedules are prioritized. Apply now to become part of our thriving culture!