Shift Leader: Inspire Team & Elevate Guest Experience

Dunkin' - Franchisee Of Dunkin Donuts; Lombard (IL); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Dunkin Donuts Franchisee is seeking a Shift Leader to coach Crew Members during each shift, ensuring operations meet Brand standards and deliver a friendly guest experience.

You will set goals, assign tasks, motivate the team, celebrate successes, and provide timely feedback to drive performance and guest satisfaction across shifts.

Preference for candidates with prior quick-service supervisory experience in Illinois and a flexible schedule to cover mornings, afternoons, and weekends.

Qualifications

• Experience leading a team preferred.
• Ability to coach and motivate staff.
• Strong communication and customer-service skills.

Responsibilities

• Coach Crew Members during shifts to meet Brand standards.
• Assign tasks, set goals, and monitor performance.
• Provide timely feedback and recognize achievements.

Skills

Leadership

Coaching

Communication

Guest service

Job description

Dunkin Donuts Franchisee is seeking a Shift Leader to coach Crew Members during each shift, ensuring operations meet Brand standards and deliver a friendly guest experience.

You will set goals, assign tasks, motivate the team, celebrate successes, and provide timely feedback to drive performance and guest satisfaction across shifts.

Preference for candidates with prior quick-service supervisory experience in Illinois and a flexible schedule to cover mornings, afternoons, and weekends.