Shift Leader: Inspire Team & Delight Guests

Caribou Coffee; Southern Pines (NC); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Caribou Coffee is seeking a Shift Leader in Southern Pines, NC to partner with the General Manager and guide the store's daily operations. You will lead shifts, maintain brand standards, and coach team members to deliver great guest experiences while driving sales and managing inventory.

You’ll own the shift's outcomes, communicate priorities, and ensure SOPs are followed. The role emphasizes leadership, customer service, and community engagement in a fast-paced environment.

Competenze

• Minimum 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.
• Preferred: valid driver’s license and reliable transportation.

Mansioni

• Lead shifts with a focus on team engagement and guest satisfaction.
• Maximize product sales and manage waste.
• Ensure SOPs and quality standards are followed consistently.
• Coach and develop Team Members on roles, product knowledge and promotions.
• Perform administrative tasks such as deposits, inventory, and orders.

Conoscenze

Leadership experience

Customer service

Shift flexibility

Formazione

High school diploma or GED

Descrizione del lavoro

Caribou Coffee is seeking a Shift Leader in Southern Pines, NC to partner with the General Manager and guide the store's daily operations. You will lead shifts, maintain brand standards, and coach team members to deliver great guest experiences while driving sales and managing inventory.

You’ll own the shift's outcomes, communicate priorities, and ensure SOPs are followed. The role emphasizes leadership, customer service, and community engagement in a fast-paced environment.