Shift Leader: Inspire Team & Delight Guests with Great Coffee

Bagel Brands; Pinehurst (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Caribou Coffee in Southern Pines, NC is seeking a Shift Leader to guide daily store operations alongside the General Manager. You will ensure the team understands goals, standards, and guest connections while keeping the store organized and welcoming.

The role emphasizes coaching, training, inventory tasks, and adherence to SOPs. If you bring at least 1 year of leadership or customer service experience and can work mornings, evenings, or weekends, join the herd and help deliver a memorable

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Ability to work early mornings, evenings, holidays and weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Coach and develop team members; ensure SOPs are followed.
• Assist with store operations including inventory and deposits as assigned.

Skills

Leadership

Customer service

Team communication

Flexibility

Education

High School diploma or GED

Job description

Caribou Coffee in Southern Pines, NC is seeking a Shift Leader to guide daily store operations alongside the General Manager. You will ensure the team understands goals, standards, and guest connections while keeping the store organized and welcoming.

The role emphasizes coaching, training, inventory tasks, and adherence to SOPs. If you bring at least 1 year of leadership or customer service experience and can work mornings, evenings, or weekends, join the herd and help deliver a memorable